Effective Date: 01/12/2024

At Plants of the Gods (Pty) LTD, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.plantsofthegods.co.za, or interact with our services.

1. Information We Collect

• Personal Information: Includes your name, email address, phone number, delivery address, and payment details, collected when you place an order or contact us.
• Non-Personal Information: Includes your IP address, browser type, pages visited, and time spent on the website, collected through cookies and similar technologies.
• Cookies: Cookies are used to enhance your browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings.

2. How We Use Your Information

We use your information to:

• Process orders and deliver products.
• Communicate with you about your orders, promotions, or updates (if opted-in).
• Improve the website’s functionality and user experience.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Service Providers: For payment processing, delivery, or marketing, under strict confidentiality agreements.
• Legal Authorities: If required by law or to protect our legal rights.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access and Correction: You may request access to or correction of your personal information by contacting us.
• Opt-Out: You can opt out of marketing emails by clicking the unsubscribe link in our emails.

6. Changes to This Policy

We may update this policy from time to time. Updates will be posted on our website, with a revised effective date.

7. Contact Us

For any privacy-related questions or concerns, contact us at:

Email: info@plantsofthegods.co.za
Phone: 0815404542
Address: 96 Lazy River Road, Hennops, Gauteng